Doctor sending personalized email to re-engage a past patient.

Are You Re-Engaging Lapsed Patients or Letting Them Slip Away?

April 16, 20251 min read

Introduction
Not every patient returns after their first visit. But that doesn’t mean they’re gone for good. With the right re-engagement strategy, you can bring them back—and boost lifetime patient value.

Why Re-Engagement Matters
Lapsed patients represent lost revenue and missed opportunities. Many simply need a reminder or a little encouragement to rebook.

Tactics That Work

  • Automated Email Campaigns: Send check-in messages after months of inactivity.

  • Exclusive Offers: Provide limited-time promos for returning patients.

  • Personalized Messaging: Use patient data to create meaningful outreach.

Final Thoughts
Don’t let lapsed patients fade into the background. A well-timed message could bring them right back through your door.

How DoctoGrow Can Help
We use AI and automation to trigger re-engagement workflows based on patient behavior—ensuring no one slips through the cracks. Contact us now!








Elizabeth ("Liz") Sulla is a seasoned social media marketer and content creator. She's on a mission to help healthcare practices leverage DoctoGrow's social media and content creation systems to drive strategic growth.

Liz Sulla

Elizabeth ("Liz") Sulla is a seasoned social media marketer and content creator. She's on a mission to help healthcare practices leverage DoctoGrow's social media and content creation systems to drive strategic growth.

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